FREQUENTLY ASKED QUESTIONS


DO I STILL HAVE TO PRE-ORDER YOUR COLLECtiON?

No, we are no longer using pre-orders.

Our entire collection is now available to order!


WHEN WILL I GET MY PURCHASE?

We will now be shipping products as orders are placed. Please allow 24 hours for us to charge and process your order. Also, please note that this applies to our t-shirt orders as well!


WHAT CAN I DO IF I'D LIKE TO PURCHASE A GARMENT NOW FOR SOMEONE currently GOING THROUGH TREATMENT?

Our products will now be shipping as orders are placed, so you can order anytime for someone currently going through treatment. If you require rush delivery, please contact us directly and we’d be happy to work with you.


CAN I RETURN MY GARMENT?

If you’re unhappy with your product for any reason, please contact us and we’ll do whatever we can to resolve the issue!

Email us anytime at m.sullivan@withgracebbold.com


HOW WILL I KNOW WHAT SIZE TO PURCHASE?

Please reference our size chart here for all of your sizing needs.

The ANN ELIZABETH and The EILEEN will be offered in a traditional women’s size set, including sizes XS – XL.

If you have any additional questions regarding which size to order, please don't hesitate to reach out to us. We'd be happy to help you decide!


ARE THE PRODUCTS FEATURED THE ONLY PRODUCTS TO BE OFFERED IN THE COLLECTION?

We have an entire collection designed and ready to go once we begin selling product at retail level, so The ANN ELIZABETH and The EILEEN are simply our first staple pieces to be offered to our customers.

We plan to begin working on product enhancements and expanding the collection in the very near future!


For any additional questions, please feel free to contact us at m.sullivan@withgracebbold.com