FREQUENTLY ASKED QUESTIONS
WHAT IS THE BENEFIT OF PRE-ORDERING?
By placing a pre-order, you will not only become an exclusive first-buyer of the product, you are also taking a monumental step to support the launch of this brand. Your purchase perfectly exemplifies our mission to help women affected by breast cancer with clothing that supports their specific needs.
WHEN WILL I GET MY PURCHASE?
We are currently finalizing all of our pre-production processes and will be manufacturing product in the coming months. We will be shipping product in June (of 2018).
We will have a quicker turnaround on our t-shirt orders, and will be shipping t-shirts with a set order date once every month; we'll be announcing each month when orders are opening and closing. Our first order is set to ship in March!
WHAT CAN I DO IF I'D LIKE TO PURCHASE A GARMENT NOW FOR SOMEONE currently GOING THROUGH TREATMENT?
We understand that having The ANN ELIZABETH available for purchase months from now is not ideal for women currently going through treatment who need accommodating clothing immediately. And that’s exactly why we’re hosting
pre-orders, so that we’re able to manufacture inventory to meet our customers’ needs at the exact time they need our product.
That being said, pre-ordering The EILEEN offers a perfect way to support our mission, and to purchase a product for women who have soreness and other needs long after their treatment ends. The EILEEN and The WITH GRACE B. BOLD™ TEE are also targeted to women who simply want to support our brand.
CAN I RETURN MY GARMENT?
We will not be accepting returns for pre-orders. If you’re unhappy with your product for any reason, please contact us and we’ll do whatever we can to resolve the issue!
Email us anytime at firstname.lastname@example.org
HOW WILL I KNOW WHAT SIZE TO PURCHASE?
We’ll be sending out an official size chart very soon!
The ANN ELIZABETH and The EILEEN will be offered in a traditional women’s size set, including sizes XS – XL. If you have any questions regarding which size to order in the meantime of our size chart release, please don't hesitate to reach out to us! We'd be happy to help you decide!
ARE THE PRODUCTS FEATURED THE ONLY PRODUCTS TO BE OFFERED IN THE COLLECTION?
We have an entire collection designed and ready to go once we begin selling product at retail level, so The ANN ELIZABETH and The EILEEN are simply our first staple pieces to be offered to our customers.
We plan to begin working on product enhancements and expanding the collection in the very near future!
For any additional questions, please feel free to contact us at email@example.com