FREQUENTLY ASKED QUESTIONS
WHAT IS THE BENEFIT OF PRE-ORDERING?
By placing a pre-order, you will not only become an exclusive first-buyer of the product, you are also taking a monumental step to support the launch of this brand. Your purchase perfectly exemplifies our mission to help women affected by breast cancer with clothing that supports their specific needs.
WHEN WILL I GET MY PURCHASE?
We are in the process of completing our first round of production! We are currently experiencing a slight manufacturing delay, but we expect to ship garments to customers in October (of 2018). We will continue selling our products as pre-orders until we have garments in hand.
We sincerely apologize for any inconvenience this delay may cause, and are happy to work with you to get your order to you as quickly as possible!
Keep in mind that we will have a quicker turnaround on our t-shirt orders, and will be shipping t-shirts as pre-orders are placed.
WHAT CAN I DO IF I'D LIKE TO PURCHASE A GARMENT NOW FOR SOMEONE currently GOING THROUGH TREATMENT?
We understand that having The ANN ELIZABETH available for pre-order purchasing is not ideal for women currently going through treatment who need accommodating clothing immediately. However, that’s exactly why we’re hosting
pre-orders, so that we’re able to manufacture inventory to meet our customers’ needs at the exact time they need our product.
That being said, pre-ordering The EILEEN offers a perfect way to support our mission, and to purchase a product for women who have soreness and other needs long after their treatment ends. The EILEEN and The WITH GRACE B. BOLD™ TEE are also targeted to women who simply want to support our brand.
CAN I RETURN MY GARMENT?
We will not be accepting returns for pre-orders. If you’re unhappy with your product for any reason, please contact us and we’ll do whatever we can to resolve the issue!
Email us anytime at email@example.com
HOW WILL I KNOW WHAT SIZE TO PURCHASE?
Please reference our size chart here for all of your sizing needs.
The ANN ELIZABETH and The EILEEN will be offered in a traditional women’s size set, including sizes XS – XL.
If you have any additional questions regarding which size to order, please don't hesitate to reach out to us! We'd be happy to help you decide!
ARE THE PRODUCTS FEATURED THE ONLY PRODUCTS TO BE OFFERED IN THE COLLECTION?
We have an entire collection designed and ready to go once we begin selling product at retail level, so The ANN ELIZABETH and The EILEEN are simply our first staple pieces to be offered to our customers.
We plan to begin working on product enhancements and expanding the collection in the very near future!
For any additional questions, please feel free to contact us at firstname.lastname@example.org